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Wednesday, October 11
 

7:45am EDT

Registration & Networking Breakfast
Wednesday October 11, 2017 7:45am - 8:45am EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

8:45am EDT

Welcome | Hotel Management & AAHOA
Moderators
avatar for Glenn Haussman

Glenn Haussman

Editor-at-Large, Questex Hospitality Group
President of Rouse Media and Editor-at-Large with Questex Hospitality Group, Haussman is deeply entrenched in all things hospitality. He hosts a weekly on demand radio show, is a frequent keynote speaker and is a sought out lodging trends expert. Closing in on 20 years in the hospitality... Read More →
avatar for Hitesh Patel

Hitesh Patel

Vice Chairman, AAHOA
Mr. Hitesh Patel, also known as HP, serves as Chief Executive Officer & President of Capital City Hospitality Group, LLC. He is also a member in the Texas Hotel & Lodging Association. Mr. Patel serves as a Director at Large of Asian American Hotel Owners Association. Mr. Patel served... Read More →

Wednesday October 11, 2017 8:45am - 9:00am EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

9:00am EDT

In Conversation: Building a Business
The president of Johnson & Wales University's Charlotte campus talks to iconic Charlotte real estate developer and investor on what it takes to succeed and build a thriving business. 

Moderators
avatar for Tarun Malik, Ed.D.

Tarun Malik, Ed.D.

President, Johnson & Wales University
Tarun Malik, Ed.D., Charlotte Campus president. Dr. Malik currently serves as the president for the Johnson & Wales University Charlotte Campus. He served as the vice president and dean of academic affairs for the Charlotte Campus from June 2003 to May 2016, managing the day-to-day... Read More →

Speakers
avatar for H.C. “Smoky” Bissell

H.C. “Smoky” Bissell

Chairman, Bissell Companies
Smoky was born in Buffalo, New York, graduated from Yale University and served as officer LTJG in the U.S. Navy aboard a destroyer from 1959-1961. From 1961 to 1964 he taught school in California and then moved to Charlotte, North Carolina in 1964 when he entered the real estate business.   He... Read More →


Wednesday October 11, 2017 9:00am - 9:25am EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

9:30am EDT

Maximizing Revenues: Innovative Ways to Generate More $$$

In this two-part, revenue-driven session, panelists serve up their direct experience on how to increase profitable revenue with a multi-faced approach to squeezing revenues out of every part of your hotel. Opportunities are not always just the rooms; they exist in F&B, parking, events and retail and case studies that directly drive ROI will be presented and debated. 


Moderators
avatar for Glenn Haussman

Glenn Haussman

Editor-at-Large, Questex Hospitality Group
President of Rouse Media and Editor-at-Large with Questex Hospitality Group, Haussman is deeply entrenched in all things hospitality. He hosts a weekly on demand radio show, is a frequent keynote speaker and is a sought out lodging trends expert. Closing in on 20 years in the hospitality... Read More →

Speakers
avatar for Jason Boehm

Jason Boehm

VP-Business Development, OTO Development
Jason Boehm is VP/Business Development at OTO Development, a fast-growing, award-winning lodging company based in Spartanburg SC. After beginning his career with a Michelin subsidiary, Jason joined OTO as Corporate Controller in 2008. He was promoted in 2013 to VP/Finance and again... Read More →
avatar for Tucker Coffin

Tucker Coffin

Executive Vice President, BPR Properties
Tuck Coffin has been in the hospitality industry his entire career.  Prior to joining BPR Properties and it’s ever growing portfolio of 20+ full and select service hotels, Tuck was the Chief Financial Officer of IDC, Inc.; owner and operator of hotels, event space, yacht charter... Read More →
avatar for Jason LaBarge

Jason LaBarge

Area Vice President of Operations, HP Hotels
"When you strive for success on a daily basis through training and accountability, you can achieve the desired results to be Best in Class!" 20 Years of Hospitality and Hotel Operations Experience Jason LaBarge brings over 18 years of successful hands-on experience to HP Hotels... Read More →


Wednesday October 11, 2017 9:30am - 10:15am EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

10:20am EDT

Lessons in Labor
What's the latest in labor issues, including employment law, wage/hour class actions, the joint-employer standard and union/management relations. 

Moderators
avatar for Joel Carver

Joel Carver

President & CEO, Carver Hotel Group
Joel Carver serves as Chief Executive Officer of The Carver Companies.  The largest and most diverse hospitality focused human capital organization in North America. Prior to founding CHG, Joel served as Vice President, Sales and Marketing for CSM Corporation, Minneapolis, MN. At... Read More →

Wednesday October 11, 2017 10:20am - 10:50am EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

10:55am EDT

Networking Break
Wednesday October 11, 2017 10:55am - 11:10am EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

11:15am EDT

Minimizing Costs: Case Studies on Cutting Where It Really Counts
Whether above or below the GOP line, variable and fixed costs can eat into your asset’s profitability. This panel will tell you how to manage these costs—from sales and marketing, commissions and salary and wages, to franchise fees, insurance, taxes and FF&E reserves.

Moderators
avatar for Bill Boyle

Bill Boyle

SVP-National Accounts, American Hotel Register Company
Bill Boyle is American Hotel’s Senior Vice President, National Accounts. He is responsible for coordinating the company’s efforts to serve North American-based hospitality brands, management groups, and other large contract customers. Working closely with American Hotel’s Sales... Read More →

Speakers
avatar for John Johnson

John Johnson

Chief Financial Officer, Strand Hospitality
As Chief Financial Officer for Strand Hospitality, John is responsible for all aspects of financial and administrative management at Strand and all of its managed properties.  He is also responsible for all analytical and due diligence review for all Strand development opportunities... Read More →
avatar for Jimmy Patel

Jimmy Patel

Past Chairman, AAHOA
Jay Patel, known as “Jimmy,” is a second  generation North Carolina hotelier.  His family has been serving the hospitality business in North Carolina since 1980.  Today, the family-owned company has owned and operated a portfolio of a dozen hotels under a variety of brands... Read More →
avatar for Scott Pejsa

Scott Pejsa

Regional Vice President, Operations, McKibbon Hospitality
Scott is fortunate to live and work in his favorite city in the world: Knoxville, Tennessee. Maybe it’s college town pride or maybe it’s the unique downtown area and vibrant culture. Either way, Scott is proud to call it home, and he lives for making it a place others love to... Read More →


Wednesday October 11, 2017 11:15am - 12:00pm EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

12:00pm EDT

Networking Lunch
Wednesday October 11, 2017 12:00pm - 12:55pm EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

1:00pm EDT

Charlotte Draw: How the CRVA is Helping Drive Your Business
In this session, the head of the Charlotte Regional Visitors Authority, will walk the audience through what the organization is doing to spur hospitality and tourism in the Queen City. 

Moderators
avatar for Tom Murray

Tom Murray

CEO, Charlotte Regional Visitors Authority (CRVA)
Thomas P. (Tom) Murray serves as the CEO for the Charlotte Regional Visitors Authority (CRVA), an organization devoted to creating jobs and opportunities in the Charlotte region through the powerful economic impact that visitor spending creates. Nearly 30+ years in the hospitality... Read More →

Wednesday October 11, 2017 1:00pm - 1:30pm EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

1:35pm EDT

Charlotte Opportunity: Finding Your Next Development Deal
Like most of the top markets in the U.S., a spate of new hotel supply is bound for Charlotte. Still, hotel demand in is setting records. A panel of local developers unlocks where you should be looking for your next big deal and why it will succeed. 

Moderators
avatar for Ed James

Ed James

Principal, Mumford Company
A Principal since 2004, Ed James joined Mumford Company in 1996. An active broker based in the firm’s Virginia headquarters, Ed oversees the operation of the company’s Chicago office and supervises all sales activity for the firm, in addition to numerous corporate responsibilities.During... Read More →

Speakers
avatar for Jay Burnett

Jay Burnett

Vice President of Real Estate, JHM Hotels
Jay Burnett is Vice President of Real Estate at JHM Hotels in Greenville, SC, where he is involved with hotel and land acquisitions, feasibility, due diligence, asset management and divestitures.  Before joining JHM in March 2013, Jay was Vice President of Corporate Strategies at... Read More →
avatar for Jim Daly

Jim Daly

Board Member, Daly Seven
avatar for Quentin Fogan

Quentin Fogan

Director, Senior Product Specialist:Commercial Real Estate Structured Finance, Bank of America Merrill Lynch
Quentin Fogan is a Director and Senior Product Specialist within Commercial Real Estate Structured Finance (“RESF”) at Bank of America Merrill Lynch. Since joining the firm in 2005, Quentin has focused on commercial mortgage origination, asset management, securitization, restructuring... Read More →


Wednesday October 11, 2017 1:35pm - 2:20pm EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

2:25pm EDT

Brand Matters: Partnering For Profits
In this panel, brands make their case as to why they can deliver the most to your bottom line, while management companies and franchisees give their success stories.

Moderators
avatar for Robert Sonnenblick

Robert Sonnenblick

Chairman, Sonnenblick Development
Mr. Robert Sonnenblick, Principal of Sonnenblick Development, LLC, is a graduate of the Wharton School of Finance of the University of Pennsylvania with more than 30 years of experience in various aspects of real estate development and real estate finance. From 1981 to 1991, Mr. Sonnenblick... Read More →

Speakers
avatar for Jon Ketover

Jon Ketover

VP, Franchise Business Development, Red Lion Hotels Corporation
As VP, Franchise Business Development, Jon is in charge of identifying new franchise deal opportunities by promoting the benefits of owning RLH Corporation branded hotels and new growth strategies to potential owners, developers, investors, third party management companies, hotel... Read More →
avatar for David Mei

David Mei

Vice President, Owner & Franchise Services, InterContinental Hotels Group
David Mei serves as Vice President, Owner and Franchise Services, for the Americas region of InterContinental Hotels Group (IHG). He was appointed to the role in July 2015. Owner & Franchise Services leads the organization to attract, support and grow with those owners and franchisees... Read More →
avatar for Travis Miller

Travis Miller

VP Franchise Sales & Development, Wyndham Hotel Group
Travis Miller, vice president franchise sales and development for Wyndham Hotel Group, is responsible for executing the company’s sales strategy and driving incremental growth for the company’s 20 iconic hotel brands in the south eastern U.S. In this role, Miller is responsible... Read More →


Wednesday October 11, 2017 2:25pm - 3:05pm EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

3:10pm EDT

Networking Break
Wednesday October 11, 2017 3:10pm - 3:25pm EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

3:30pm EDT

Exit Strategy: Going Out On Top
Experts weigh in on how to get your hotel in tip-top shape, through covering debt service to funding a PIP. Here are the dos and don’ts you need to know toward windfall profits.

Moderators
avatar for Sanjay Mundra

Sanjay Mundra

CEO, SVN|Hotels
CEO Sanjay Mundra has been involved in the hospitality business for more than 30 years.  As a former owner, developer, operator and broker of numerous, large hotel projects, Mr. Mundra brings with him not only the knowledge and experience an owner or operator requires, but their... Read More →

Speakers
avatar for Anuj Mittal

Anuj Mittal

Co-Founder & CEO, MJM Group
Anuj Mittal is an experienced commercial real estate professional with a successful track record of more than twenty years. During a twelve-year period, Mr. Mittal achieved senior loan officer and management positions with international banking and financial institutions. His responsibilities... Read More →
avatar for Dilip Petigara

Dilip Petigara

Chief Operating Officer, Access Point Financial
Petigara has over 23 years of experience in both the hospitality and finance industries. Petigara joined Access Point Financial from a real estate and capital advisory service firm which focused on hospitality. Prior to his advisory role, he served as Senior Vice President of Specialty... Read More →


Wednesday October 11, 2017 3:30pm - 4:15pm EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

4:15pm EDT

Takeaways | Hotel Management & AAHOA
Before you head back to the office, we will walk you through "how to" implement your new plan. 

Moderators
avatar for Glenn Haussman

Glenn Haussman

Editor-at-Large, Questex Hospitality Group
President of Rouse Media and Editor-at-Large with Questex Hospitality Group, Haussman is deeply entrenched in all things hospitality. He hosts a weekly on demand radio show, is a frequent keynote speaker and is a sought out lodging trends expert. Closing in on 20 years in the hospitality... Read More →

Wednesday October 11, 2017 4:15pm - 4:30pm EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)

4:30pm EDT

Networking Reception: Sponsored by Access Point Financial
Wednesday October 11, 2017 4:30pm - 5:30pm EDT
Johnson & Wales University Events Center- Charlotte Campus 801 W Trade Street Charlotte, North Carolina 28202 (Academic Center 1st Floor)